Contact information

Last updated: 26 September 2026

Business name: FlashChargr
Email: flashchargr@gmail.com
ABN: 

How to reach us

The best way to contact us is by email at flashchargr@gmail.com. We handle all enquiries by email, including questions about products, orders, shipping, returns, refunds and privacy.

Response times

We aim to reply to all emails within 2 business days. Our business hours are Monday to Friday, 9am to 5pm Australian Eastern Time, excluding public holidays. Emails received outside these hours will be answered on the next business day.

Help with an order

To help us assist you quickly, please include your order number and, where relevant, a photo of the item or issue.

Complaints

If you're unhappy with a product or our service, please email us and we'll work with you to resolve it. If you're not satisfied with the outcome, you can contact your local consumer protection agency (in Tasmania, Consumer, Building and Occupational Services) or, for privacy concerns, the Office of the Australian Information Commissioner (OAIC). Your rights under the Australian Consumer Law are explained in our Return and Refund Policy.